FAQ's
How is your Wagyu raised?
Our Wagyu is raised on non-GMO feed and free of unnecessary antibiotics. They are raised free-range for 18 months and then spend 360 days being fed a Japanese formulation of white grains to obtain the distinct marbling. This strict diet aims to aid a healthy growth process and optimize marbling in the cattle. This entire process is carefully implemented to protect the integrity of the cattle and ensure a great product.
How are the steaks cut?
Each steak is handcrafted by industry veterans in a USDA inspected and approved facility. Each item is cleared of any unwanted fat, sinew or silver before being portioned into a pan-ready steak. These steaks are used by chefs at some of the top restaurants in the country. That same standard is now available to you through your purchase.
How long will my steaks last?
We use cutting edge technology to preserve your product in vacuum packed and totally sealed packaging to ensure the safety of your product. We ship the product frozen in this packaging. The product is safe to store in the freezer for up to 6-months from time of purchase. And once thawed, the product has a 7-day shelf life in the refrigerator. We guarantee the freshness of this product within these parameters if the packaging is not compromised.
What do I do if my steaks are brown?
Frozen steaks are often a brown color because of a lack of oxygen. Once thawed and removed from the vacuum packaging the steak should return to a nice red color.
How should I thaw my steaks?
The best way to thaw frozen meat is slowly in the refrigerator with vacuum packaging still on. It is imperative to not compromise the packaging during this process and ensure a tight seal on the packaging. It is possible to thaw the product in warm water (still in its original packaging) but it is not recommended for Wagyu products. Using a Microwave to thaw is highly discouraged and not recommended in any scenario.
Can I cook Wagyu steaks like a regular steak?
Though the generous marbling of a Wagyu steak is what gives it its uniquely buttery taste and texture, cooked improperly, the steak will not retain its legendary tenderness or distinctly delicious flavor.
If you want to get the most of Wagyu Beef at home, take Greg's advice:
- Allow the steak to reach room temperature before cooking.
- Preheat a dry, heavy, grill pan on high for 4 minutes.
- Season your steaks is Kosher salt (to taste).
- Lightly butter the pan and sear each side of the steak for 2 minutes on high.
- Reduce heat to medium-low and continue to cook for 3-5 minutes until medium-rare.
- Serve immediately on pre-warmed plate.
How is your Wagyu scored?
Greg Norman Wagyu is scored based on the Australian Meat Associations marbling references and standards, more commonly known as the AusMeat System. The scoring system ranges from 1 up through 9. A marble score 9 indicates the highest score for quality and marbling. The Greg Norman Wagyu standards only use high marble scored cattle never using below a score 5.
How does your Wagyu compare to USDA Prime?
Greg Norman Wagyu is graded based on Australia’s standards and identifiers for beef. The Meat Standards Australia (MSA) grading system focuses on the eating quality of specific cuts, with regards to tenderness, juiciness and flavor, and doesn’t treat intramuscular fat as a prerequisite for high-quality beef. This grading system, in our opinion, is more eater friendly than the US program. The AUS-MEAT Chiller Assessment scores each beef carcass according to the color of meat and fat, the amount of marbling, eye muscle area, rib fat and the maturity of the carcass, providing clear quality categories to customers. Compared to the US system, this Wagyu is graded in a way to help ensure a great cooking and eating experience. The United States Department of Agriculture (USDA) has established three categories for the beef industry – Prime, Choice and Select – which identifies intramuscular fat content.
Are these steaks Halal?
The Greg Norman Prime is committed to clear and transparent communication regarding the Halal certification for these products. These Wagyu products are certified Halal and each product that falls under this distinct certification will be clearly labeled. We work hard to ensure that all specifications required for Halal certification are strictly adhered to with parameters for traceability clearly laid out.